Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 121 reviews)); "All good and great team" ((in 105 reviews)); "The training they provide is good." ((in 97 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 46 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 38 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 35 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,213 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 9, 2025

Adequate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly team and good training

Cons

Hard sales and high sales targets which we would be blamed for even if footfall was low

2.0

Aug 6, 2025

Was good before management change

Sales ambassador

Recommend

CEO approval

Business Outlook

Pros

50% off product, mostly kind customers and diversity is expected.

Cons

Management are dismissive, floor leaders are disrespectful, expect to get fired or driven to quit from a lack of responsiveness. Managers get away with being abusive towards employees.

2.0

Aug 6, 2025

Can be fun and great discount, but would not generally recommend.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good discount, fun atmosphere and colleagues of similar age.

Cons

Management/supervisors have bizarre hierarchy and are extremely pushy and condescending,

Viewing 160 - 162 of 2,213 Reviews

Jobs at Lush

Casual Sales Ambassador - La Cantera

Casual Sales Ambassador - Bucktown

Summer Seasonal Ambassador - Lenox Square

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Memorial City Mall

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Lush

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Adequate

Was good before management change

Can be fun and great discount, but would not generally recommend.

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