Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 129 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 4, 2024

Great if youre looking for an easy time and not looking to have a career.

Trainee manager

Recommend

CEO approval

Business Outlook

Pros

Relaxed place to work. You can pretty much be how you want. Great place to work if work is not a priority to you.

Cons

There's no clear direction or leadership throughout. Everything seems to be last minute and not thought through. Nobody actually knows anything - your manager wont know, and will call a headoffice department - who wont know, so they'll put you on hold whilst they ask someone else/direct you to someone else, That person will then google the answer and proceed to say its up to you. All are welcome, unless you disagree with them, then youre not welcome.

2.0

Sep 15, 2023

CULT OF PERSONALITY

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Free stuff. You'll smell good.

Cons

This company is a complete cult of personality. The products are ineffective at best and harmful at work (while I was at this company they pulled a product off shelf as it was testing positive for arsenic at their own labs) Then there is the culture. They pressure the employees to be overly pushy when it comes to sales. In my time at the company the amount of times I was looked over for promotion while they promoted newer staff was laughable.

1.0

Sep 14, 2023

Anything BUT a lush experience

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good pay and good products - and some really ace coworkers!

Cons

The managerial team are a mess, they are ableist. They talk a big game about "All are welcome always" but there certainly are limits on it.

Viewing 136 - 138 of 2,221 Reviews

Jobs at Lush

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Lush

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Great if youre looking for an easy time and not looking to have a career.

CULT OF PERSONALITY

Anything BUT a lush experience

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