Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 122 reviews)); "The training they provide is good." ((in 103 reviews)); "All good and great team" ((in 97 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 45 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 33 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,217 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 22, 2021

Worst place

Production assistant

Recommend

CEO approval

Business Outlook

Pros

A discount and no customers

Cons

Horrible managers bullying under paid strenuous work bad for mental health no proper covid safe plan sexual harassment constant injuries and more

4.0

Aug 16, 2021

Needs a real shake-up

Store manager

Recommend

CEO approval

Business Outlook

Pros

- Great discount - Some exciting opportunities (if you're a favourite) - exciting products - genuine ethics and ideals that are carried through even small details

Cons

- A lot of favouritism that leads to people fighting for attention and often stepping on other people to get anywhere. People with fewer qualifications or less experience being given opportunities and roles with little more than a 'personality' - Overworked retail team who may contact you once in a blue moon, a genuine state or even area manager would be so beneficial. - entitled staff members, many of which despite many efforts to get rid of, will be given a million and one chances by retail managers despite stricter company policy

1.0

Jun 2, 2021

Fading glory.

Senior management

Recommend

CEO approval

Business Outlook

Pros

A stepping stone to a better company.

Cons

A self-perpetuating oligarchy dominated by untalented sycophants. Exploitative with shallow values that do not stand up to scrutiny.

Viewing 109 - 111 of 2,217 Reviews

Jobs at Lush

Casual Sales Ambassador - Bucktown

Casual Sales Ambassador - La Cantera

Casual Sales Ambassador - Green Valley

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Houston Galleria

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Worst place

Needs a real shake-up

Fading glory.

Jobs at Lush

Lush reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Lush reviews FAQs

Jobs at Lush