Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

56% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 170 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Great colleagues to work with" ((in 103 reviews)); "Good training and employee discounts" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews))

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Lush

Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)

Mark Constantine

54% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

2K reviews

1.0

Nov 19, 2023

Unpaid trial shifts

Seasonal stock and till assistant

Recommend

CEO approval

Business Outlook

Pros

The products themselves are quite fun.

Cons

Applied for a job and had to do an unpaid trial shift. They just chuck you on the till and let you deal with it and it’s overall a very stressful experience for 2hrs that aren’t even paid. Really unfair job process, especially since most products don’t have a barcode so it’s impossible to even scan the items at the till, all the whilst “building a rapport” with customers.

2.0

Nov 18, 2023

Cult-like and cliquey

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount, free products and spa treatment. Decent pay

Cons

Horrible cliquey atmosphere. This job took over my life and I ended up dropping out of uni because of it. No support for mental health and management was awful. Forced to be overbearing to customers

5.0

Nov 18, 2023

Loving environment but fast-paced

Sales

Recommend

CEO approval

Business Outlook

Pros

The team is supportive, fun and lively atmosphere. Training provided throughout to develop skills. Works well alongside university studying.

Cons

Very fast-paced can be overwhelming during busy seasons. Physically tiring.

Viewing 601 - 603 of 2,224 Reviews

Jobs at Lush

Casual Sales Ambassador - Crossgates Mall

Summer Seasonal Ambassador - Los Cerritos Center

Casual Sales Ambassador - La Palmera

Casual Sales Ambassador - Del Monte Center

Casual Sales Ambassador - The Gardens Mall

Palm Beach Gardens, FL

$15 - $15 /hr

(Employer provided)

View job

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Lush

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Unpaid trial shifts

Cult-like and cliquey

Loving environment but fast-paced

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