Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Fully remote working 50% discount on products My salary was higher than average

Cons

Lots of middle management and disconnect between the people doing the work and stakeholders. I've seen the wrong thing built many times Teams are extremely siloed Priorities shift a lot and you end up with lots of half baked features that never make it out Lots of technical debt. There is very much a fix later mentality No automated testing culture Lots of micromanagement and lack of trust If you are a senior developer you are expected to be available out of hours during big releases Features are based on what stakeholders want and not what the customer wants Lots of hard deadlines before work is estimated Middle management say yes to every stakeholder request and then put the pressure on the people below them Middle management lie to stakeholders about progress Critical systems hanging together by a thread Security concerns are not taken seriously It's only a flat structure when it suits the business

2.0
Aug 13, 2019

Not Good.

Recommend
CEO approval
Business Outlook

Pros

Product freebies. Sales staff and a few supervisors are often very lovely and wonderful people. Lush's ethic for reducing waste, stopping animal cruelty and helping the environment are all very good causes.

Cons

Poor management. Communication is a joke, can be very mocking, or just completely lacking. Matters are handled with sales staff too often insensitively and carelessly. Sales staff often feel disregarded and looked down upon, especially when there is a culture of favouritism and elitism. There is a general sense of the work ethic, environment and management conduct being detrimental to mental health among staff. Very little to no progress opportunities for very deserving staff members already in the shop.

Viewing 55 - 57 of 2,210 Reviews

Glassdoor has 2,753 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.