Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 162 reviews)); "Great Enironment and People!" ((in 120 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Worked there for 10 years as my team was great." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 38 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 27, 2023

Cult like mentality

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

- 50% off discount - Weekly pay

Cons

- Very weird vibe, like groupthink - A sales associate approached me about the amount of something I was putting in a sample jar when we were told we could take what we wanted - Sales associates forced me to remove bath bomb dust from the shelves as they watched over me like it was some sort of plantation and it made me feel EXTREMELY uncomfortable as a POC - They definitely give off bully energy and it's sad that it just dawned on me - Management is very rude and if you're not a part of their clique, count your days

1.0

Jun 15, 2023

Staff are great its managers

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Free product's, hour breaks,great staff

Cons

No communication between staff and store manager Worked here for 8 months and I have to say I loved the team I worked with in regards to sales assistants and supervisors and the assistant manager was amazing but the store manager you don't see from one end of the week to another when you do see her she's a tyrant on the floor, expects miracles in regards to sales and is constantly on your back about approaching customers and targets and doesn't listen to staff needs in regards to hours i was doing clopens atleast once a week which is tough when you finish at 9:30pm and have to be in for 8:45 am and you still have to go home eat and travel. Its not worth the money at all doing 32 hours work and 16 hours travel a week burns you out on top of that with monthly pay on 32 hours which is the most they offer you only come out with like peanuts. If you can live of that for a month it would be a miracle

1.0

Mar 16, 2023

Going Downhill Faster Then A Slicked Up Seal

Software engineer

Recommend

CEO approval

Business Outlook

Pros

50% staff discount Good team

Cons

Management treats their employees as less important than the ingredients. Not as ethical as they advertise Mental Health policy is extremely out of date

Viewing 49 - 51 of 2,210 Reviews

Jobs at Lush

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cult like mentality

Staff are great its managers

Going Downhill Faster Then A Slicked Up Seal

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