Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 169 reviews)); "Great Enironment and People!" ((in 129 reviews)); "All good and great team" ((in 103 reviews)); "Good training and employee discounts" ((in 98 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 93 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 38 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

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Lush

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 4, 2024

Good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Lush is good to work for apart from the headaches

Cons

The headaches from the smells

4.0

Apr 4, 2024

Good but stressful depending on the store

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

You meet mostly great customers teamwork is what makes the team most staff are kind and helpful Lush pays London living wage

Cons

Supervisors are encouraged to monitor you and your sales tactic and also to tell you to approach customers, that is stressful cause you know you are being watched. Lush as a whole can sometimes feel a bit cult-like managers from store to store vary in management style so you're lucky if you end up in a more relaxed and easygoing store. Would never recommend for anyone to work on Oxford street.

1.0

Apr 3, 2024

Dreadful

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None that I can think of other than discount

Cons

No HR, bad management, bad pay

Viewing 499 - 501 of 2,224 Reviews

Jobs at Lush

Retail Construction Project Manager

Part Time Sales Ambassador - Easton Town Center

Casual Sales Ambassador - Crossgates Mall

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Glendale Galleria

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