Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 130 reviews)); "All good and great team" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Good training and employee discounts" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

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Lush

Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 27, 2024

Wholesome family business - doesn't pay enough.

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

Ethics, wholesome story, high quality cosmetics, 50% staff discount, ample opportunities to progress (to an extent) within the company.

Cons

Not enough pay, products are becoming less affordable even with discount, CEOs are out of touch and need to retire, internal comms is shambolic, communication between teams is fractured and frustrating. Nepotism is rife.

2.0

Apr 25, 2024

Lush

Manager

Recommend

CEO approval

Business Outlook

Pros

Good employee discount, good values on paper, collaborative and opinions appreciated at all levels regardless of hierarchy

Cons

Manipulative tactics from upper management, green washing, poor pay, impossible standards, company out of touch with market

4.0

Apr 24, 2024

Loved it

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% staff discount Friendly vibes from all staff Great management

Cons

On your feet all day and lots of talking

Viewing 481 - 483 of 2,222 Reviews

Jobs at Lush

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Wholesome family business - doesn't pay enough.

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