Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 130 reviews)); "All good and great team" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Good training and employee discounts" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

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Lush

Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 29, 2024

I liked it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Loved the products and working with public

Cons

Staff is young and catty

1.0

Apr 29, 2024

Greedy Directors, Underpaid Staff. Not ethical to employees!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff discount Diversity encouraged Free tea and coffee

Cons

Despite the company making a loss and refusing to pay its support staff a bonus (let alone give them a fair salary for their role) the directors will happily pay themselves a £1million + bonus each. For a company that claims to spearhead ethics it's shocking how badly it treats it's staff, refusing to meet market rate salary and underpaying mid level roles massively. A bullying culture is known about by the people team but buried under the carpet so senior staff are protected. A toxic culture which serves only those at the top, leaving others the only choice to turn a blind eye or leave. This sadly leaves an environment led by the nepotistic leaders and their friends who will continue to be out for their own gain and profit.

5.0

Apr 28, 2024

Great

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% off Nice team Treated respectfully

Cons

Nothing really to say here

Viewing 478 - 480 of 2,222 Reviews

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Greedy Directors, Underpaid Staff. Not ethical to employees!

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