Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 24, 2024

Burn out

Recommend
CEO approval
Business Outlook

Pros

the ability to build an incredible and unique team. every day is unique and a different challege slightly higher pay that other retail management roles.

Cons

The warehouse staff have high turnover, and this means product formulation fluctuates dramatically. Product comes to the store damaged or disgusting. the NSW state manager is one of the most useless people I have ever met. The region suffers under her leadership. The company mindset is cultlike and insulating. There is limited help by the other managers as #1 they are all also burnt out, or #2 they love the company to an insane amount and that means any issue you may face is a weakness on your end, and there could not be fault of the company. Nepotism is also a major issue, but as that is quite literally the foundation of the company, this is to be expected (thanks Mark Constantine) while the pay is higher than other companies, it is not enough for the strain it provides. you must work outside of work hours or else you fall behind.

4.0
Aug 24, 2024

Great company and culture

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere if you set that as the manager. Excellent training and bonuses.

Cons

Pay can be low if you don't hit targets. Hours.

Viewing 397 - 399 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.