Lush reviews

3.6

55% would recommend to a friend

(2,219 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 30, 2024

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive Colleagues: Collaborative and skilled team members make for a positive and motivating work environment. Engaging Projects: Opportunities to work on innovative and impactful projects add excitement and variety to the role. Creative Input: Open culture for pitching and sharing new ideas fosters innovation and personal contribution. Flexible Remote Work: Remote work options provide flexibility and support work-life balance.

Cons

Below Market Salary: Current compensation does not align with industry standards, making it less competitive in today’s market. Extended Pay Freeze: The company has maintained a pay freeze for three consecutive years, with no adjustments for annual increases or inflation. Unachievable Bonus Structure: The bonus system relies on a spending target controlled by leadership, creating unrealistic targets that limit employee earning potential. Lack of Respect from UK Leadership: UK-based leaders demonstrate a lack of respect and appreciation for the North American team, affecting team morale and cohesion.

5.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

- Genuinely quite a supportive workplace and very accommodating of different needs (physical and mental!). - Crazy amounts of freebies! - Fun work environment! - Come home smelling AMAZING every day! - Lot’s of incentives and team support to get you motivated. - Supported to express your actual political stance if a customer engages you about it, no need to grin and bear it when they espouse hateful rhetoric!

Cons

- Always have to be *on* because of the store’s upbeat vibe (can be hard if you’ve got a lot of stress). - Company is VERY loud about their social and environmental activism, which can make it feel a bit performative. - Honestly just the normal issues that you get anywhere in retail: customers being rude, on your feet all day etc…

5.0
Oct 28, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

Great workplace, good collegues, good salary

Cons

None, it was very good

Viewing 343 - 345 of 2,219 Reviews

Glassdoor has 2,763 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.