Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 125 reviews)); "The training they provide is good." ((in 99 reviews)); "Worked there for 10 years as my team was great." ((in 99 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 202 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 29 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 30, 2024

Fun Company to Work for

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice Products and colleagues are Nice

Cons

Loud music, pushy sales techniques

1.0

Nov 28, 2024

Toxic and Bullying Management

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% off discount. Friendly sales assistants. Flexible hours.

Cons

The manager and trainee manager are toxic bullies. They create a negative environment to work in. They talk behind supervisor and sales assistants back. Poor communication with all staff. Lack of (effective) training. Pressure to sell to customers who do not want to be approached. This shop in particular love to mention how a lot of the management are neurodivergent/autistic, but when sales assistants are also neurodivergent it becomes an issue. Interview stages are not neurodivergent friendly. Oh, and the manager is also ableist! Avoid lush, but particularly avoid this shop.

3.0

Nov 25, 2024

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Fun company and great team

Cons

Lack of training and understaffed

Viewing 325 - 327 of 2,219 Reviews

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Lush

Lush reviews

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Fun Company to Work for

Toxic and Bullying Management

Sales assistant

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