Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 126 reviews)); "Great people to work with" ((in 61 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 30 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Pension Fund" ((in 5 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

77% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

3.0

Dec 3, 2025

Trade offs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work from home People are nice Chill

Cons

Bad increments No bonus Some execs are incompetent

Luno Response

4mo

Thank you for sharing your perspective so openly. We’re glad to hear you’ve found the people, flexibility, and overall environment positive. We acknowledge the feedback around compensation growth, bonuses, and leadership. These are topics we take seriously and continuously review, especially as the business and market conditions evolve. While not every concern can be addressed immediately, feedback like this helps shape better conversations and decisions going forward. We appreciate your honesty and your recommendation of Luno.

5.0

Nov 16, 2025

My opinion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s really good company not gonna lie I had a very good experience while working here.

Cons

I hope your experience will be good too.

Luno Response

4mo

Thank you for your balanced and genuine reflection. We’re really pleased to hear you had a positive experience during your time at Luno, and we appreciate you sharing that with others considering joining the company. We wish you all the best moving forward.

4.0

Nov 13, 2025

Company is great and support

Customer service

Recommend

CEO approval

Business Outlook

Pros

Proffressional support offered is good, room for growth. You are encouraged to be curious

Cons

Market for crypto is volatile which has an effect on job security

Luno Response

4mo

Thank you for your feedback and for highlighting the support, curiosity, and growth opportunities at Luno — these are core to how we aim to work together. You’re right that the crypto market can be volatile, and we strive to be transparent about this while focusing on building a resilient, responsible business. We’re grateful for your contribution and for recommending Luno, and we look forward to continuing to grow together.

Viewing 22 - 24 of 567 Reviews

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