Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 38 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "The benefits are great as well!" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 8 reviews)); "Absolutely toxic management." ((in 6 reviews)); "No Pension Fund" ((in 5 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Mar 11, 2023

Positive work culture

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Great and healthy work environment. Free lunches, transport and benefits Plenty of growth, career development and opportunities if you work hard and smart. Work is straight forward with lots of support.

Cons

Working shifts (not much of a con)

4.0

Mar 10, 2023

Pretty Good place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Really good flexible hours - Leave generally never gets rejected - Really good and talented managers - Competive salary - Proper quarterly review process, compared to many any tech companies - Free lunch (Monday to Thursday, UberEats voucher on Fridays) - Really good on-boarding process for developers

Cons

- Not really much to add here

4.0

Mar 9, 2023

Great culture and great people

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Fantastic group of innovative people - Conscious effort to build a great culture - Challenging work based on regular goals

Cons

- Environment is very fast-paced, moves quickly and changes often so you're required to adapt which is not for everyone!

Viewing 226 - 228 of 568 Reviews

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