Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 38 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "The benefits are great as well!" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 8 reviews)); "Absolutely toxic management." ((in 6 reviews)); "No Pension Fund" ((in 5 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

4.0

Mar 15, 2023

Great place to work

Product designer

Recommend

CEO approval

Business Outlook

Pros

Generally a great place to work with great benefits. Lots of smart and talented people. Good growth opportunities.

Cons

Rapid growth has led to possibly too many managers and not enough contributors. They recently laid off 35% of their staff due to the current market climate with little warning.

4.0

Mar 14, 2023

Great Company Culture

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Fast paced, room for growth, amazing workplace culture, remote but reachable.

Cons

Mediocre pay, information gate keeping, repetitive, occasional lack of transparency.

5.0

Mar 13, 2023

Amazing Employer

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Work-life balance Competitive Salary Great team dynamics

Cons

Retrenchments Nothing else that I can think of

Viewing 220 - 222 of 568 Reviews

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