Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 129 reviews)); "Great people to work with" ((in 63 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 34 reviews)); "It's a great team to be a part of!" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 4 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

3.0

Jun 7, 2023

Good place to grow

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

There are many opportunities to build and grow ones career

Cons

Benefits are not great - No retirement contribution - Only medical aid

Luno Response

Thanks for sharing your feedback with us - career growth is really important to us and we're pleased you're seeing many opportunities. We do have a number of benefits that make up our reward programme but yes, in SA we don't have a retirement fund as part of our package.

4.0

Jun 7, 2023

Great Company

Complaints officer

Recommend

CEO approval

Business Outlook

Pros

Employee transport Learning Platform Knowledgable individuals Good working environment Teamwork

Cons

Not much to say at this point.

Luno Response

Thanks for sharing! Our employee transport is one of the benefits we find Lunauts really value!

5.0

Jun 5, 2023

Great Company

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Great group of people and overall work environment.

Cons

No cons just a difficult business environment for crypto companies.

Luno Response

Thanks for sharing.

Viewing 196 - 198 of 568 Reviews

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