Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 129 reviews)); "Great people to work with" ((in 61 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 30 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Sep 11, 2023

Great culture, interesting & varied work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* lots of opportunity to develop/steep but interesting learning curve * AMAZING culture - high trust, autonomy, friendly people, great work-life balance * supportive

Cons

* (for some) very fast-pace with lots of change which might not suit everyone

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno.

5.0

Sep 8, 2023

Awesome culture

Senior data scientist

Recommend

CEO approval

Business Outlook

Pros

The people you work with. Promotion based on merits.

Cons

Salary offer was good but it's trajectory while being at the company was disappointing

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno. Let us know if you have any further feedback by emailing luno@luno.com, and remember you can check out the latest at Luno over on our LinkedIn.

5.0

Sep 8, 2023

One of the best places to develop Agile practices

Senior agile delivery lead

Recommend

CEO approval

Business Outlook

Pros

Ive been amazed with how Agile Luno is becoming - to be fair this is not something that happens over night however we are always trying to improve, grow and bring positive change to the organisation Ive been in other organisations where this change is not always welcomed, however at Luno's top managers support this ways of working and mindset adoption

Cons

None that I can think of at this stage

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno.

Viewing 181 - 183 of 568 Reviews

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