Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 131 reviews)); "Great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 28 reviews))

What are the cons of working at Luno according to real employee reviews?

"There has been no bonus and very little increment this year that is very demotivating when the team did not backfill the people who has left." ((in 7 reviews)); "Absolutely toxic management." ((in 6 reviews)); "No Pension Fund" ((in 5 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Oct 1, 2023

Great culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Luno has a fantastic work culture. Working here has been fun & they make meetings very interesting. My manager is easy to talk to & very understanding. A lot of the employees help where they can when I get stuck.

Cons

Because Luno is a big financial institution, there is much to learn about security, protocols and quality. I can't fault them too much as this would apply at any major financial business.

Luno Response

We're all really proud of the culture we have created together, so it's wonderful to hear that you agree! I think in my 4 years' at Luno no one has ever said they are too busy to help out and that is testament to our strong, collaborative culture. There is a lot to learn, because we take our responsibility to our customers, regulators and other 3rd parties seriously, but hopefully you're getting all of the information you need to be successful.

4.0

Sep 13, 2023

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible remote work Good Tech Stack Talented People

Cons

Constant change, not always for the better

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno.

5.0

Sep 12, 2023

Great company to work for

Associate data scientist

Recommend

CEO approval

Business Outlook

Pros

Luno encourages the remote working policy which is great for work-life balance

Cons

Very volatile market which is not for everyone

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno.

Viewing 178 - 180 of 568 Reviews

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