Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "great people to work with" ((in 65 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 32 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 32 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 7 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Dec 3, 2023

Luno is a great company with amazingly intelligent and kind colleagues

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

-Learning something new everyday -Interesting work -Friendly colleagues -Welcoming -Healthy company culture -Promotions and level ups are pretty regular

Cons

-Uncertainty regarding company financials (given the recent multiple rounds of layoffs) -No bonuses or inflation increases over the past 2 years -Salary progression isn't great

Luno Response

Thank you for sharing your thoughts, we appreciate your honest review. We understand that navigating uncertain market conditions can be challenging and we want to assure you that we are committed to addressing these concerns and adapting to the evolving landscape

4.0

Nov 29, 2023

Decent interview process

Software developer

Recommend

CEO approval

Business Outlook

Pros

Have nice benefits, good location

Cons

No visa sponsorship for junior roles

Luno Response

Thank you ! We appreciate the time you took to post this review and we will take your feedback into consideration as we move forward.

5.0

Nov 29, 2023

Best working culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Luno has the best working culture and people among all of my previous companies I have worked with. The working arrangement is flexible and the engineering culture has so much positivity to grow together.

Cons

Recent layoffs twice a year and the decision to cancel all of promotion and raise are not so good to retent talents. Salary and renumerations are low compared to local companies.

Luno Response

Thanks for expressing your thoughts and we value your straight-forward review. We acknowledge that dealing with unpredictable market conditions can pose difficulties with regards to our business. Rest assured, we are dedicated to tackling these concerns and adjusting to the changing landscape

Viewing 166 - 168 of 567 Reviews

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Luno is a great company with amazingly intelligent and kind colleagues

Decent interview process

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