Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "The benefits are great as well!" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 9 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Feb 22, 2024

Excellent

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture. Respectful environment. Supportive teammates

Cons

Bad condition in market halted company’s progression

Luno Response

Thank you for your positive review. We're thrilled to hear that you're enjoying your experience at Luno. We take pride in creating an environment where our Lunauts feel respected and supported. Also, thank you for expressing your concerns about the market conditions and their impact on growth. Your feedback is valuable to us and we hope we are better equipped for the opportunities in front of us!

4.0

Feb 22, 2024

Luno

Marketing

Recommend

CEO approval

Business Outlook

Pros

Ambitious company, goal oriented, great culture

Cons

None that I can think of

Luno Response

Thanks for sharing a positive review. We're pleased to hear you enjoyed your experience at Luno!

4.0

Feb 16, 2024

Amazing culture and highly skilled employees

Senior finance manager

Recommend

CEO approval

Business Outlook

Pros

- Great Culture - Skilled staff - Team work - Management sets realistic expectations

Cons

- Constant progression / change - which is great, but communication to all teams don't always happen at the right time to be able to prepare for the upcoming new product / innovation etc - Systems are quite complex to learn

Luno Response

Thank you for your positive review. We're delighted to hear that you're enjoying your experience at Luno. We take pride in fostering a culture that our people want to be a part of. We understand that as one of our Moontalities, we can move fast at times, and we believe this is essential for innovation. We appreciate your feedback on the communication aspect of this process and where we can improve!

Viewing 139 - 141 of 567 Reviews

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