Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 32 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 8 reviews)); "No bonuses Crypto is a difficult industry" ((in 7 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

May 31, 2021

Awesome company

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

1. Vibrant team 2. Generous leave policies 3. Good Culture

Cons

Couldn't think of any for now

Luno Response

5y

We're glad you're having a great Luno experience!

5.0

May 17, 2021

Luno is the place to be

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

- Lunch (Top Quality) - Very generous leave policies - Gear and merchandise - Access to Udemy or Coursera courses - Great work environment - Medical aid benefit - Nice slack channels where you get people with similar interests' - Social events It will take me a while to list all benefits. This company is truly amazing.

Cons

There are no cons and I am not even kidding.

Luno Response

5y

Thank you for taking the time to leave us a review! Glad to hear you're having a great Luno journey so far. You're right that we are obsessed with continually improving ourselves and Luno!

5.0

May 4, 2021

Great Company!

It support technician

Recommend

CEO approval

Business Outlook

Pros

1 - Flexible Hours 2 - Friendly colleagues 3 - Study opportunities to up-skill 4 - Fantastic coffee/ lunch 5 - Able to work remotely

Cons

No Pension Fund Location quiet far to drive to Medical aid isn't contributed fully.

Viewing 109 - 111 of 568 Reviews

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