Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 32 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 8 reviews)); "No bonuses Crypto is a difficult industry" ((in 7 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Aug 16, 2021

Luno's a great place to work!

Payments operations analyst

Recommend

CEO approval

Business Outlook

Pros

1. Luno walk the talk, the mission and values are very well aligned with all the executives, management and employees at Luno. There is a great sense of autonomy 2. Transparent and accountable Leadership 3. Very friendly and supportive colleagues & managers 4. Fun, interactive, educational and inclusive onboarding process! Very welcoming, and diverse culture 5. Continuation Learning Platforms for personal growth and careers opportunities 6. Awesome work from home assistance provided 7. Generous leave policies 8. Competitive starting salary, good bonus and benefits.

Cons

There are literally no Cons!

4.0

Aug 9, 2021

ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

quiet sometimes, friendly people in general

Cons

not much of cons, everything is okay

5.0

Jun 2, 2021

Systematic hiring and starting work process

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

All of the seniors, team leaders, managers and the others are very friendly, helpful and welcoming. Work culture is very great, energetic and positive.

Cons

Can't find any cons yet.

Viewing 106 - 108 of 568 Reviews

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