Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

567 reviews

5.0

Oct 5, 2018

Awesome Tech Company to Work For

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Pros - Amazing culture  - Great environment  - Great learning opportunities  - Awesome lunch  - Ability to move between teams and to grow 

Cons

No MedicalAid/Health Insurance but the salary expectation covers that.

5.0

Aug 3, 2018

Great culture and even greater environment for growth

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great culture - Great environment - Great learning opportunities - Free lunch - Ability to move between teams - Ability to pursue great career path

Cons

- No MedicalAid/Health Insurance

5.0

Jul 31, 2018

Strict entrance requirements, despite employment ads

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work with a team assembled from major financial institutions, Google, AWS, Pinterest, Facebook et al. Be ahead of a potentially massive growth spurt. Work in the best part of Cape Town, London, or Sandton.

Cons

Free lunch was once 5 minutes late. Space a little cramped for a few months whilst renovations are ongoing in Cape Town.

Viewing 517 - 519 of 567 Reviews

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Strict entrance requirements, despite employment ads

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