Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Mar 2, 2021

best

Web developer

Recommend

CEO approval

Business Outlook

Pros

best best best best best

Cons

none none none none none

5.0

Feb 24, 2021

Great place to work

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Really great place to work, has been awesome finding my feet in the company. Luno in general is super welcoming & quite organised. Coming from larger companies, I can honestly say the engineers on my teams have tons of agency & tons of opportunity to grow.

Cons

Crypto is a fast paced environment, I see this as a plus - but if you have been sitting comfy in a corporate job - It might be a bit of an adjustment.

Luno Response

5y

Thanks for your review! We agree, you definitely need to relish a fast pace, and be adaptable to change - things are changing a lot especially within the crypto industry itself. It's a great time to be onboard this rocket ship, and we're glad you're loving being part of the team.

5.0

Feb 9, 2021

Awesome place to work!

Product designer

Recommend

CEO approval

Business Outlook

Pros

Career opportunities, personal growth, fun projects

Cons

None that I can think of.

Luno Response

5y

Thanks so much for your review!

Viewing 511 - 513 of 568 Reviews

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