Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

4.0

Apr 20, 2021

Great company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Rapid growth Exciting company Many areas of growth Competitive salary

Cons

Unorganised management Rapid growth Hire some people because of desperate need to fill position (who can do the job, well) but severely lacks the other side of the job: people skills, empathy, etc

5.0

Apr 13, 2021

Best decision ever!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything from the culture to the benefits are just amazing! Working culture is flexible and autonomous, transparency is key throughout the company, innovation and creativity is fostered continuously, people are extremely friendly and helpful and individual growth is constantly encouraged whether personal or professional. You know the company also truly cares for their employees when they provide Headspace and emphasise on mental health through this challenging time!

Cons

Haven't found a con at all! This place is full of opportunities & great people to build a career with!

5.0

Apr 5, 2021

Most Progressive and Inclusive Company

Financial crime analytics analyst

Recommend

CEO approval

Business Outlook

Pros

Progressive Inclusive Diverse Great working environment Great employee Support

Cons

There are no cons to add

Viewing 508 - 510 of 568 Reviews

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