Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Jan 12, 2019

A politics-free working environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the people I get to work with every day. They are smart, efficient and humble and they inspire me to give world class service to my team every day. Together we create world-class products. The company is people-centred; employees and customers alike, because in the end, it's about the people creating these products and the people these products are for. Keeping this in mind helps to make our product world-class and useful. The culture is one that places a lot of value on giving your best and becoming your best and I've experienced immense personal and professional growth while being at the company. The CEO and management is mindful and respectful of employees having lives outside of work and encourage a healthy work-life balance.

Cons

No medical aid benefit or life insurance.

Luno Response

Thank you for sharing your positive experience, we hope to continue to delight you! To the moon 🚀

5.0

Jan 2, 2019

Awesome culture

People operations

Recommend

CEO approval

Business Outlook

Pros

- Great work culture - Follows Moontality and more (Facts over fiction is my fav) - Great prospect (for employees and the company)

Cons

- a lot of figuring out to do

Luno Response

Thank you for your positive feedback!

5.0

Dec 20, 2018

Being a part of something big

Engineer

Recommend

CEO approval

Business Outlook

Pros

Great on-boarding experience (very thorough and involved). Exciting industry to be in. Fantastic work environment and company mentality. Fun and brilliant coworkers. Great salaries. Transparency across all levels and departments. Great lunch provided every day. Massage provided once a month.

Cons

I have not found any yet

Viewing 511 - 513 of 567 Reviews

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