Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 131 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

May 26, 2019

Customer Success

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Very friendly staff. Fast growing company

Cons

Due to the speed of growth, many things change quickly and you have to keep up.

Luno Response

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are enjoying your journey at Luno! To the moon 🚀

5.0

May 18, 2019

No place like Luno

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Luno is an amazing company to work at. All the employees bring a unique energy to the company, resulting in a vibrant and exciting workplace. As my first full-time position, I could not have asked for a better start to my career.

Cons

It is very hard to fault Luno.

Luno Response

Thank you for your review! Taking feedback onboard is incredibly valuable to help us build the best possible company, and we value your comments. To the moon 🚀

5.0

May 12, 2019

An organisation that starts from its Vision, Mission and Culture!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everybody embraced the moontality culture in everything they do. We work as a family.

Cons

Nothing at this stage - best company to work for

Luno Response

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are enjoying your journey at Luno!

Viewing 484 - 486 of 567 Reviews

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