Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "The benefits are great as well!" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 9 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Jun 2, 2021

Systematic hiring and starting work process

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

All of the seniors, team leaders, managers and the others are very friendly, helpful and welcoming. Work culture is very great, energetic and positive.

Cons

Can't find any cons yet.

5.0

Jun 2, 2021

Luno is a great company

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Inclusivity Adaptable Collaborative Work life balance Great mental health awareness Supportive Social culture Everyone is super friendly

Cons

None at this time thanks!

5.0

Jun 1, 2021

My Experience at Luno thus far!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge growth culture, which focuses on not only on the company mission, but they have a genuine interest in the wellbeing of their employees.

Cons

The pace is extremely fast, which is a good thing, but also leaves little room for you to be brought up to speed before jumping in on any projects. This may come across as "learning to swim in the deep end" at first.

Viewing 427 - 429 of 567 Reviews

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