Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 131 reviews)); "Great people to work with" ((in 62 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 7 reviews)); "Absolutely toxic management." ((in 6 reviews)); "Lack of job security." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Sep 14, 2021

Progressive and Forward Thinking

Payments operations team lead

Recommend

CEO approval

Business Outlook

Pros

The best company I have worked for to date!

Cons

No cons that I can think of

5.0

Sep 9, 2021

The "Google" of crypto companies

Software engineer

Recommend

CEO approval

Business Outlook

Pros

* Focus on mental health * Competitive salary * Great culture * Free lunch * Many other perks

Cons

This is not a place to chill and take advantage, everyone at Luno is working at an insane level, and if you think coming here will be a holiday, you're going to get left behind. Very much a "Work hard, play hard" environment!

5.0

Sep 8, 2021

Good Cryptocurrency Company

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

1. The people working here are nice 2. The salary and benefit are good 3. Great career path

Cons

Honestly none. It will be the best company for you to start working with.

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