Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

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Luno reviews

Compare reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

77% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

567 reviews

4.0

Jul 8, 2025

Great enviroment

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

None that comes to mind

Cons

Very satisfied and happy. Great

Luno Response

10mo

Thanks for the positive review. We’re glad to hear you’re happy and satisfied. We’ll keep working hard to maintain that experience!

5.0

Jul 8, 2025

Great Company Culture and Learning Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative and diverse team culture Clear focus on compliance and customer safety Opportunities to learn about crypto, fraud prevention, and real-world risk management Supportive colleagues who are open to sharing knowledge Flexible, remote-friendly work environment

Cons

Some internal processes still feel manual Onboarding can be overwhelming, a more structured ramp-up for tools and workflows would help new joiners

Luno Response

10mo

Thank you for your thoughtful and constructive feedback! We’re delighted you’re enjoying the collaborative culture, learning opportunities, and supportive environment. It’s great to hear our focus on compliance and flexibility is making a difference. We appreciate your comments around onboarding and internal processes these are valuable insights. Thanks for helping us grow and evolve!

4.0

Jul 7, 2025

Life at Luno

Junior legal counsel

Recommend

CEO approval

Business Outlook

Pros

- There is a lot of room for both personal and professional growth. - You get to work on new and interesting things daily. - It is a safe space to share concerns you might have. - The people are always willing to lend a helping hand. - Great values as a company. - You navigate a fast paced environment with cool and smart people. - Free lunch and transport.

Cons

- Not a very diverse environment.

Luno Response

10mo

Thanks for your review! We’re pleased to hear you’re enjoying the opportunities for growth, the supportive team, and the fast-paced environment. It’s great to know our values and culture are reflected in your experience. We also appreciate your feedback on diversity, it’s an area we’re constantly working on to improve.

Viewing 34 - 36 of 567 Reviews

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