You may actually enjoy performing and succeeding in which case you'll be disappointed here. I was shocked when I started here. Mediocre to poor performance is not only tolerated and expected but rewarded. There is ZERO accountability for screw-ups, failing to do your job, doing your job wrong, not responding to email/voice-mail or for being a terrible employee and person in general. Everyone seems to tip toe around everyone else's egos instead of insisting on some basic level of performance. If you like processes and systems that you need a degree in quantum physics to manage, than you'll be elated. I feel like I'm working at a company that got stuck in a time warp sometime in the 1970s. We don't seem to use our own products. I still have a fax machine in my office. I hadn't even seen a fax machine in 10 years. Absolutely nothing goes right here. Orders are keyed wrong, orders are implemented incorrectly and no one seems to know what the hell is going on. Only 2 people in the entire company actually knows how to calculate commission compensation - neither of the two are actual sales people. I once tried to tackle this and after two days, I decided my time was better spent filing the dead skin off my feet. I'm pretty sure sales employees would win a class-action law-suit if the company were sued for commission fraud. I no longer even really hope to get paid for my sales. You've won CTL - congratulations. I cannot get correct pricing from offer management or contracts that say what I've asked for them to say. CenturyLink assumes account managers are also contract attorneys. If anything is missing or inaccurate, the AM is held responsible. The Guiding Principals sound nice on paper but I don't see them implemented here. Culture is bad and moral is worse. Pay for sales is sad. I think the company believes that if they tell us we make good money, we'll believe it too. Note to CTL - we know we're under paid. We are probably too busy traveling, recouping from some illness or generally not caring to care for now. Another note to CTL - this "transition" could not be going worse. Please stop congratulating yourselves on conference calls. I'm not someone who likes to slide - I like to win. I just don't believe I can win here so for now, I slide.
