Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Sep 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent bonus structure Good work/life balance (in my department anyway) Ability to work from home when needed and as long as it's not abused (again, in my department)

Cons

Union environment creates some employees that feel they are entitled to everything Some decisions made higher up require reverse engineering to implement

2.0
Sep 22, 2010

Good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation, not working to hard, benefits and pay.

Cons

Management likes to manage older/unskilled employees so they can bully them (I was neither). The way some managers spoke to the older/unskilled employees.

3.0
Sep 15, 2010

Has turned into a bad place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job itself is fun and challenging. Lots of various products to work on and support. Some training is provided allows professional growth.

Cons

Since the merger with CenturyTel it has been downhill. Management seems clueless about how the organization should be run and how the new organization structure be created.

Viewing 7699 - 7701 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.