Lumen reviews

3.4

58% would recommend to a friend

(7,769 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

The TOP benefits are the best...one of the reasons I do my best to keep my job. Most people are salt of the earth and it's easy to make friends here. My management so far has been very supportive--put family first.

Cons

training group isn't great, career advancement is limited unless you are in Denver and they cut out the higher education subsidy program.

3.0
Jun 9, 2010
Recommend
CEO approval
Business Outlook

Pros

- There are plenty of challenging projects so the work can be rewarding - The company is financially sound - Benefits are decent

Cons

- Culture is more 70's style management that inherantly does not trust employees - There does not always appear to be a clear strategy in regards to product or technology - Backoffice systems are substandard and negatively impact overall productivity

3.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the people are good to work with. If you are in a pure sales role, the compensation can be very aggressive.

Cons

If you are not in a pure sales role, the compensation is not as competitive. There is limited growth opportunities unless you work for Qwest in-region (like at the headquarters in Denver).

Viewing 7687 - 7689 of 7,769 Reviews

Glassdoor has 8,418 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.