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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,782 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Nov 12, 2011

      DO NOT work for Centurylink in New Mexico

      Field technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly pay rate is good. The hourly salary will enable one to support a family. Anymore, it is rare that a Corporation will actually compensate its employees with a salary that exceeds the minimum standards of poverty as defined by the U.S. Gov't.

      Cons

      For current employees or applicants for emplyment at Centurylink, DO NOT accept ANY employment offer in New Mexico! New Mexico's management at all levels is is confused and deluded. If you are willing to be an unethical and dishonest employee, come to New Mexico and work for Centurylink! You will do well and have a job for life! For people that desire some form of job satisfaction/fulfillment, seek employment in the State of Washington.

      4.0
      Nov 9, 2011

      Very good. Challenging work. Reasonable expectations, all things considered.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Significant and challenging work on large systems supporting multiple business units requiring negotiation and compromise of requirements and schedule. Mostly hard-working knowledgeable staff. Good leadership team. Reasonable processes.

      Cons

      Difficulty in integrating with or transitioning off of legacy systems due to budget and schedule limitations. Working level of business sometimes not aligned with leadership goals. Historically, too many repeated changes of process.

      Viewing 7600 - 7602 of 7,782 Reviews
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      Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.