Lumen reviews

-simply does not care about what is good for customers -sales practices could be described as "slimy", although this could be a reflection of the telecom industry as a whole -not an easy company to work with from the standpoint of a small business owner -employees are generally unprofessional in demeanor, abilities, and dress -IT is vastly outdated, still running MS-DOS with sporadic GUI programs, which are very slow -very little accountability -overall talent displayed in employees of all levels is lacking -management incompetence across the board -supervisors are generally clueless -middle management doesn't listen to suggestions of those below them -upper management alloof, doesn't ask for feedback or listen to management below them -management will turn a blind eye to slamming/cramming if perpetrator is hitting sales numbers, although this seemed to be changing the further the Qwest-Centurylink merger developed -management treats employees like children

Cheap Lack of good training support Lack of well trained managers and leaders Former Qwest "buddy" culture Former telecommunications culture Super low risk for sales No culture