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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,781 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      3.0
      Dec 10, 2012

      Constant change with conflicting direction

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back management that trusts their employees to be professional. Business casual dress code. Convenient office location. Have some creative management and directional freedom as long as you keep the end game in mind. Great communication with corporate business and staff changes. Encouraging words and recognition for a job well done. Pay is above average for what my organization does. My VP fights for the organization but I cannot say that for the rest of the company.

      Cons

      Corporate management does not take the time to really understand how all of their organizations work and what they need to succeed. Network infrastructure is not stable and there are inconsistencies depending on who you talk to. Poor communication with IT infrastructure roll outs and pushes. Ensuring the right people are recognized for a good job. Too many managers that don't follow their leadership and cause friction between groups that stops the progress.

      Viewing 7417 - 7419 of 7,781 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,431 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.