Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
May 6, 2013
Recommend
CEO approval
Business Outlook

Pros

great pay, benefits, vacation, freedom in my work schedule to make my own decisions. First level management seems to "get it" most of the time.

Cons

work in all kinds of weather and customer premises (don't watch Hoarders!) Sr Management is non-existant or so out of touch with reality it sometimes hard to believe

4.0
May 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Come ready to work and make sales if you are a sales person. Pay is not bad and lots of incentives to earn extra money.

Cons

Mandatory OT, Pressure to make sales even when the company as a whole is down

3.0
Apr 30, 2013
Recommend
CEO approval
Business Outlook

Pros

They have great ambitions and outlok

Cons

THey have a very difficult time exicuting well. When escalated and if you are important engough to them you will get your problems resolved but it take a lot of intermal management buy in towonder if this is a career ending escalation when they need to go higher. This causes problems to take way too long to resolve. Executive Managment is not respected but rather feared making them not as approcahable as they maybe should be.

Viewing 7354 - 7356 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.