Lumen reviews

3.4

57% would recommend to a friend

(7,794 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Dec 28, 2024

Great peers!

Recommend
CEO approval
Business Outlook

Pros

Work with amazing people for years across different work groups and levels.

Cons

Timeframes can be skewed to get products out the door with the amount of capacity to do the work.

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Lumen Response
1y
Thank you for taking the time to write a review. We need feedback to learn about how we can improve. We're happy to hear that you have a good work culture to succeed. Thank you for being a part of the Lumen team!
5.0
Dec 27, 2024

Very happy

Recommend
CEO approval
Business Outlook

Pros

I’ve been very lucky and there are execs and HR willing to fight for me. There are assistants just one level below me who earn more the $25K less than I do.

Cons

Can be a struggle. Non-stop management change.

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Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback to help us improve. In support of team, trust, and transparency, Lumen is committed to equitable pay for employees, across gender and race, doing substantially similar work based on skill, effort, responsibility, and working conditions. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!
3.0
Dec 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Long term, good technology, great innovation.

Cons

Too much churn, no clear vision, CEO too vague.

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Lumen Response
1y
Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
Viewing 436 - 438 of 7,794 Reviews

Glassdoor has 8,443 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.