Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 692 reviews)); "Schedule is flexible and good for work/life balance" ((in 623 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 452 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 432 reviews)); "Good culture and down to earth coworkers" ((in 186 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 387 reviews)); "Lots of layoffs and re" ((in 156 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 134 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,794 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,794 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Jan 7, 2025

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

They pay well, and have great employee benefits

Cons

Too many lay offs which makes all employees nervous they will lose their jobs

Lumen Response

1y

Thank you for sharing your feedback with us. Great to hear that you're enjoying the work benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.We're happy to have you on the team!

4.0

Jan 7, 2025

Good Company

Software development engineer

Recommend

CEO approval

Business Outlook

Pros

Good in terms of work life balance

Cons

Promotion and benifits are not much well

Lumen Response

1y

Thank you for taking the time to write a review. We're happy to know that you value the work-life balance. Thank you for being part of the Lumen team!

4.0

Jan 5, 2025

Everything is descent(Average) here

Software development consultant i

Recommend

CEO approval

Business Outlook

Pros

1) Leaves and its approval. 2)Work from Home. 3)Descent Work life balance. 4)Friendly work environment.

Cons

1) Pay is not as per product based status of the company. 2)Hike is also not so fascinating.

Lumen Response

1y

Thank you for sharing your thoughts. Because of feedback like yours, we get better every day. We're glad to learn that you took advantage of the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!

Viewing 427 - 429 of 7,794 Reviews

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