Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 680 reviews)); "Schedule is flexible and good for work/life balance" ((in 628 reviews)); "The pay is good and the product line is broad" ((in 462 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 441 reviews)); "Good culture and down to earth coworkers" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 392 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 152 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "low salary and non timely promotions" ((in 134 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 134 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,790 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

3.0

Jan 21, 2025

Good & Bad

Analyst

Recommend

CEO approval

Business Outlook

Pros

Solid benefits, company is improving balance sheet

Cons

Very Stressful, management can be difficult

Lumen Response

1y

Thank you for sharing your thoughts. We're happy to know that you value the work benefits. Thank you for the work you do with us!

4.0

Jan 20, 2025

Comofrtable Place to Work

Senior data scientist

Recommend

CEO approval

Business Outlook

Pros

- smart, kind colleagues and managers - relaxed pace - remote even though technically an in-peson role - regular happy hours and events

Cons

- no cost of living raises - lacks data science industry standards (git not expected part of workflow) - stock has not done well over the past few years

Lumen Response

1y

Thank you for sharing your experience with us. We need feedback to learn about how we can improve. We're glad you're enjoying the work culture and benefits. Thank you for being part of the Lumen team!

4.0

Jan 19, 2025

Work life balance

Process analyst

Recommend

CEO approval

Business Outlook

Pros

All good if the manager and project lead support you.

Cons

No cons as of now with performance.

Lumen Response

1y

Thank you for sharing your feedback with us. We value your input. We play to win, and we're happy to have you on board the team.

Viewing 403 - 405 of 7,790 Reviews

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Jobs at Lumen

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CUSTOMER SUCCESS CONSULTANT-INDIRECT

Director of Data Governance

Director HR Solutions

Lumen

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