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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement reviews

3.5

61% would recommend to a friend

(47,856 total reviews)
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Marvin Ellison

67% approve of CEO

56% positive business outlook

Lowe's Home Improvement has an employee rating of 3.5 out of 5 stars, based on 47,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lowe's Home Improvement employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

48K reviews
5.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I had to take this on as a second job to help pay my bills. Even though Lowe's originally told me open ability is required they have done an outstanding job of working with my scheduling needs. I started out as a seasonal cashier and after a few months was given a permanent part time position. The pay is competitive with the job demands and when comparing to alike companies. Along with your regular pay rate when your store reaches it quarter goals everyone from part-time up receives a decent bonus( $125.00 is an amazing bonus for a part-timer). There are also other bonus given out to all employees part time and up but I am not sure what they are exactly. 10% and a special rate on soda. 401k open to all employee at part-time status or higher and special discount thru the my lowes website for other companys. Also employee receive free flu shots and yearly health check ups. Employees can start gaining vacation time once they have been at least part time status for six months. Also part time employees can gain access to basic health insurance. Part-time employees as get paid holiday which you can use as an additional day off or Lowes will cash them out and give to you as a bonus for your last check of the year for lowes (which is oddly the first week of February). Vacation time and holiday benefit hours do not roll over to the next year. Free food at store meetings and for holidays. You will always be off on Christmas and thanksgiving because all stores are closed (but you still get holiday benefit hours) Even though stores do not close for weather related issues (such as snow) the management is understanding to you calling out.. Also full time employees get superior health insurance and sick pay hours (which do role over). Full time hourly employee hour's are locked in at 39 a week (they can not be given less). There are always advancement opportunities for hourly employees. . Also I have never been dressed so comfortably while working. The employee dress code permits jeans, t-shirts, and tennis shoes to be worn. Which may not be big to some but when your in the middle of a 15 hour work day between your two jobs it is a nice bonus. Job demands are not hard to meet. Despite the butch image that goes with Lowe's it is very supportive of diversity. Race, gender, religion, sexuality, gender status, age, and disability status are protect by the companies policy. Not only that but it shown by the divers employed work force at Lowe's that diversity is a core value for Lowe's. It is even a core value among employees. My sexuality has never been an issue at Lowe's even though I live in a conservative, red, southern state. Also my pride entire is permit to be worn at work. Employees are laid back and great to work with. Management is almost always understanding and supportive. And lastly this is the one retail job that you are not to stop thefts (just look out for them though and report activity to store management).

Cons

While I love working with Lowe's there are a few draw backs. The customers are very rude even for a customer service job. Customers will try to act like they know more than you even though they have never worked with Lowe's and you are a seasoned employee. They will also expect you to know everything even though you could be a cashier at the garden check out and the question is an advance question that has to do with lumber. Also theft is something you can't stop. Even if you see someone steal you can't take action (just report it). At the customer service desk you must take back almost everything unless it known that the customer stole it ,or if the iteam is well beyond 90 days, or if it is a half used can of something, or ti his a high price item . Everything else it you must return. Some stores don't have full time cashiers. So unless you move to another department or to head cashier post you can not get more then whatever cap the store has set for part-employees (which will chance based on the season). Depending on the store during non-busy seasons the store is minimally staff almost to the point there is hardly an employees in the store. This can lead to employees that work the floor having to cover a few departments alone. This makes it hard for a customer to get help form someone how can actually help them. Advancement past department manager (which is an hourly position) is beyond hard. 10% discount is a little low and hardly takes off anything other than tax.

2.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is good and the skills you learn in this position are helpful. Is a good position to build rapport with customers as well. The only good thing Lowe’s has to offer is pay and benefits. That is literally it. If you want good pay and good benefits as a full timer, this is it.

Cons

You will spend double the amount of time correcting issues that aren’t yours than you will actually getting to create your design in the first place. Lowe’s does not have a streamline process to ensure orders are placed accurately or are able to be fixed or adjusted easily if there is an issue. They do not pay for the software or programs needed to be able to ensure orders are placed efficiently and accurately. Scheduling is also poorly managed. They will have one person covering three departments (even before Covid and unemployment happened) and expect the sales and tasks in each of them to be completed. The mental and physical health of the employees are the least of their concerns. People who genuinely care for the well-being of others will not make it in management here or be given the opportunity to move up. You will either become burned out and have a mental breakdown or you will turn into a Vulcan and become solely goal-oriented at the expense of the health and experiences of the people around you.

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Lowe's Home Improvement Response
5y
Thank you for leaving a review. We take pride in providing a supporting, welcoming and friendly workplace for our associates. We're sorry to hear you feel as though your location does not match our intention and we will share this information appropriately. If you are interested in giving us more information related to your concern, please reach out to our Associate Care Center at 1-844-HR-LOWES (1-844-475-6937).
1.0
Mar 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Free food. Cab on a charge basis.

Cons

No work life balance. No team lunch. They will expect you to work even on weekends. Even, if your shift timing gets over, manager expects you to work beyond your shift timings. You have to do everything here. Be it development, testing or devops. They won't care if u have the right skills or not. U must do it. Or they will make you to resign.

Viewing 22 - 24 of 47,856 Reviews

Glassdoor has 49,362 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.