Light & Wonder reviews

3.7

71% would recommend to a friend

(336 total reviews)
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Matt Wilson

83% approve of CEO

59% positive business outlook

Light & Wonder has an employee rating of 3.7 out of 5 stars, based on 336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Light & Wonder employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

336 reviews
1.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

• Competitive Salary: Offers a decent starting salary, although this benefit diminishes for employees who stay long-term. • Training Day: Held on the last Friday of the month, but is restricted to pre-assigned topics, limiting exploration of broader interests.

Cons

• Outdated Technology: Despite claims of modernisation, the focus remains on bug fixes with outdated technology, rather than true development. • High Turnover: Extremely high turnover rate, with over 30 employees leaving the software/tech team in just two years. • Career Stagnation: The lack of modern technologies and minimal training opportunities stifles career growth. New hires are expected to adapt quickly to systems that even veteran employees struggle with. • Poor Benefits: The benefits package is minimal, offering only a 5% matched pension and life insurance, with no private healthcare or significant perks. • Toxic Culture: The office atmosphere is unpleasant, with pretentious individuals creating an uncomfortable work environment. • Managerial Favouritism: Managers show clear favouritism, making life difficult for those who don’t fit in or aren’t part of the inner circle. • Lack of Collaboration: Pair programming is rarely encouraged, and requests to collaborate are met with resistance, making developers feel inadequate. • Inefficient Processes: Development is slowed down by micromanagement, with the director controlling system design and ticket planning, leaving developers to fix bugs. • Nepotism: Favouritism is widespread, creating a hostile environment for non-favoured employees. The company recently outsourced all UK SQA engineers to India to cut costs, with similar changes potentially looming. • Chaotic Codebase: The codebase is disorganised, with no real plan or investment to improve it. • Micromanagement: Persistent micromanagement from directors and project managers causes anxiety and negatively impacts staff morale. • Empty Promises: Despite management’s claims of moving towards modern technologies, there’s no real progress. Long-term employees have seen no meaningful updates or changes • Bleak Future: The company's reliance on outdated gambling machines, and refusal to adapt to modern apps or web-based games, puts its future at risk. • Negative Impact on Mental Health: The work environment caused severe damage to my mental health, leading to anxiety. The constant stress forced me to leave.

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Light & Wonder Response
1y
Thank you for sharing your feedback. We value constructive criticism as it helps us to improve and create a better workplace for everyone. We are committed to fostering a positive and inclusive work environment for all our Creators. We always encourage Creators to seek out their direct line managers when it comes to any matter especially on any impact on mental health to ensure the best support is provided where possible. As an organisation we also have additional support available to all Creators 24/7 such as our confidential Employee Assistance Programme (EAP). If you have any further concerns, please reach out to your manager or a member of the People Capabilities team.
3.0
Sep 18, 2024

Big company with big pros and cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes you can meet good professionals, great vacation length, competitive salaries, sometimes career opportunities.

Cons

Very legacy technologies, creepy and incompetent middle-level managers and HRs, toxic environment, processes are not great

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Light & Wonder Response
1y
Thank you for taking the time to provide your feedback about working at Light and Wonder. I'm sorry to hear that you experienced some challenges while working here.
2.0
Sep 4, 2024

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

Decent pay (not great, but decent), genuinely good people when you can connect with them, company car.

Cons

No work life balance; constant misdirection, confusion, and outright gaslighting in employee handling. Moving goal posts and no internal mobility. Complete disregard for employee health (especially mental); cajoling, coerciveness with regard to both non and work related time; issues with customer/employee interactions and lack of response. Deceptive practices regarding employer/employee relations (including raises and bonuses.) Disregard for established contractual agreements. Constantly changing nature of work without training (product and safety); lack of concern for employees and focus on investors/short term gains; the list goes on...

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Light & Wonder Response
1y
Thank you for your feedback. We appreciate your honesty and the time you took to share your concerns. We are sorry to hear about your experiences with work-life balance, misdirection, and confusion. We understand how these issues affect your well-being and job satisfaction. While we aim to create a supportive work environment, our competitive market and high volumes require us to adapt quickly. This sometimes affects how we deploy resources and manage workloads. We recognize this can be challenging and are working to balance our business needs with employee well-being. We regret that you feel there is a lack of internal mobility and disregard for employee health. We are committed to fostering a supportive environment and ensuring career opportunities are visible via our internal career site. We invite you to leverage this resource and consult with the PC Talent team for guidance on potential opportunities. Your concerns about customer interactions and perceived deceptive practices are troubling. We strive for transparency and integrity and invite you to provide direct feedback through our internal channels so we can better understand your concerns.
Viewing 37 - 39 of 336 Reviews

Glassdoor has 360 Light & Wonder reviews submitted anonymously by Light & Wonder employees. Read employee reviews and ratings on Glassdoor to decide if Light & Wonder is right for you.