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      Laura Ashley

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      Laura Ashley reviews

      3.4

      43% would recommend to a friend

      (427 total reviews)

      Ng Kwan Cheong

      42% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Laura Ashley has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Laura Ashley employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      427 reviews
      1.0
      May 9, 2017

      Fulham Office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Majority of staff are friendly. Free coffee. Sample sales. Health cover* There aren't many more pros that I can think of. *see cons.

      Cons

      Very bad pay. No microwave until 2pm in cafeteria. Discount not much use if male. Discount can't be used online. Management can't communicate with each other. Management blaming everyone but themselves. Management often lie and make you look bad. Actually got told I need to take the blame for mistakes made before I even worked there. Expected to arrive up to 40 minutes early and sometimes stay late despite not getting paid overtime. Health cover only really any good if you break your back or get cancer. Building very cold.

      3.0
      Dec 30, 2016

      Nice in some ways, not nice in other ways

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discount on discontinued products. Offers available for customers often match or better staff discount, so not sure staff discount is all it's cracked up to be. Good uniform allowance. Good brand with some quality products. Time and a half on Sundays, decent holiday allowance. Supportive shopfloor team

      Cons

      Attitudes from higher management to shopfloor staff not great. A lot is expected for minimum wage; selling credit cards and interest free credit, made-to-measure orders that can be complicated, too many sales (all the time) which customers are noticing, so devalues the products' full price as they are barely ever that price. Constantly changing the sale branding takes up a lot of time when staffing is low yet they want you to focus on customer service. Deliveries are often too big and not the products needed in store.

      Viewing 70 - 72 of 427 Reviews
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      ReviewsLaura Ashley reviews

      Glassdoor has 465 Laura Ashley reviews submitted anonymously by Laura Ashley employees. Read employee reviews and ratings on Glassdoor to decide if Laura Ashley is right for you.