Pros
Since Language Services Associates is a 24/7 call center, they are very flexible with hours. I do think that this position was great for students. But that is about it.
Cons
Where to start... Low pay. You used to get a dollar raise after your 90 days but they got rid of that since they switched to a once call at a time system, which made sense but the system itself if awful and the coordinators constantly got yelled at by clients for the system error. Management would come up with ideas and events but then never follow through. This company is the worst with consistency. One rule would apply to one employee but another another. They allowed someone to be late 4 times, when the rule is 3 times within their 90 day. they gave him an extra chance but fired someone for their first offense complaint. No suspension, and this person was truly one of the best coordinators, and they got fired for one mistake. The benefits are a joke. Working full time and so many people were still broke, unhappy and struggling. The company makes so much money but the only people that see it are the managers. They don't care about their employees. They truly are replaceable to LSA. Its sad.
