L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 8, 2014

Good company, but needs improvement...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great products and discounts -Awesome coworkers -Ability to pick up hours from another store

Cons

-High turnover rate (I have gone through 3 managers and 2 asst managers within a yr) -Too many responsibilities with little pay. You're doing things an asst manager could be doing (raises are a joke here) -Unrealistic sales goals. Even if you make target, they say it's not good enough. -You have to wear silly aprons. Makes you feel like the help. -Favoritism. If the manager doesn't like you, they will find a way to get rid of you, or transfer you to another store.

3.0
Sep 14, 2012

No room for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discounts Gratis Structured environment Great bonus program

Cons

Extreme micromanagement on the store level Lots of tasks for little pay Disorganization has been consistent in corporate office

3.0
Jun 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Products are lovely, and the employee discount is on par with what I have received in other companies. I loved their product philosophy, and the charity work the company engaged in. They also hire talented people, but lose them quickly due to bad upper management.

Cons

I left for a couple of reasons. While the company had a clear product philosophy, their sales philosophy was fluid and ever changing, depending on who you talked to. The one constant was that you were never doing it all right. They also handle personnel issues poorly. When someone was hired who wasn't working out, HR told you tough cookies. Our manager reported to his chain of command within a new employee's probationary period that there was a problem and received no support. By the time they finally did fire that person 18 months later, the staff of the store had turned over twice, including two store managers in 6 months.

Viewing 181 - 183 of 1,111 Reviews

Glassdoor has 1,990 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.