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      L'Occitane

      Engaged Employer

      L'Occitane reviews

      3.3

      48% would recommend to a friend

      (1,111 total reviews)
      avatar

      Reinold Geiger

      78% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      1K reviews
      2.0
      Jan 10, 2019

      Products Rock, Company SUCKS!

      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -40% off discount -Good products

      Cons

      -Antiquated overly complicated register system that they will not train you on -Asking for too much customer information for their customer loyalty program -Absurd sales expectations with no commission -Lying to customers about "Sales" -Leaving you alone to call a hotline that may or may not be able to help you with customers or the register -Passive aggressive micro-managers who gossip with other managers nationwide, and play favorites -Little to no work life balance

      1.0
      Nov 7, 2018

      Poor management.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Products are easy to sell.

      Cons

      No support from upper management. I've seen so many great talent leave for being treated unfairly.

      2.0
      Sep 20, 2018

      Pay well but that’s about it.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff discount is great and the training is frequent.

      Cons

      Where to start.... Loan trading is horrendous due to tight budgets set by area management. Lack of support given. The company have a prosperity work ethic which upper management DID not adhere to what’s so ever but love to preach it. Store covering constantly across area spending own money on fuel, food etc to then have to wait up to 5months to receive it back after lengthy expense forms. Overly high targets that were absolutely not achievable especially when our main competitor was their own online shop offering better deals than in store had. The list is endless sadly.

      avatar
      L'Occitane Response
      7y
      Hi There, Thank you for providing such detailed feedback, it is very helpful for us to understand where we can improve as an employer. We will be happy to pass this feedback on to see how we can better support our managers and make the employment experience a more positive one! Thank you, and wish you all the best.
      Viewing 166 - 168 of 1,111 Reviews
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      ReviewsL'Occitane reviews

      Glassdoor has 1,990 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.