L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 27, 2022

Most Unethical Retail Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount on products. New product gratis.

Cons

A company claims to be ethical. Meanwhile, they jeopardize employees’ safety, paying well below market-based compensation, setting a retail goal doubled LY that was impossible to attain, lack of growth, and passive-aggressive upper management. Aside from paying employees minimum wage with little to no incentives. Corporate forced selected stores to fulfill hundreds of online orders a day. Corporate never considered re-evaluating all sales associates and store managers’ compensation to their shift in the business model during the past year. Sales associates and store managers have been taking on more responsibilities such as offloading 3x heavier loads of shipments, fulfillment associate scheduling, locating merchandise, and much more. How about considering creating a more objective weighing factor that is equitable for the new job contents we do daily? They force employees to work in a hazardous warehouse environment that is absolutely inappropriate. In-store managers and associates are never able to be a part of the decision-making process. The store repeatedly reported the stock room is not properly equipped for online fulfillment, zero follow-ups to resolve the hazard from corporate and logistics. The company kept on sending products that is over the stock room’s capacity limit. There is a mountain of excess products and packing boxes stack up to the ceiling, overloading the breakroom with nearly any space to walk or sit.

1.0
Nov 3, 2017

Worst Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monthly Gratis and free products

Cons

One of the worst management I have ever seen. Management plays favourites, provides zero support. Discriminates between part-time and full-time staff. My Manager is one of the worst, has zero people management skills. Just merely getting a promotion because lady luck was on her side but is totally hopeless when managing staff. She will never get that title if she ever thinks of leaving this company

1.0
Apr 25, 2017

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like being treated like you're in High School....

Cons

Senior manager talks down to his employees at least the ones he doesn't like, or that's not eye appealing to him.

Viewing 145 - 147 of 1,111 Reviews

Glassdoor has 1,990 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.