L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 2, 2020

Ok people but work too much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok colleagues, free products, female dominating environment (got many pretty colleagues but inner heart no comment ) flexible, don’t have hierarchy problems but company is small sized so of course will not have

Cons

Too much work, Low pay, not much to learn, doing robotic manual work,job not done well and out you go, can be scapegoat if sales not doing well, lousy management, doing unnecessary work, system cannot make it so not sure what the system is there for, slow France headquarters resolving issues, boss contacting you after working hours, if is too much I will complain to MOM. Not staying for Long. Please don’t come here and kill yourself. Really. I am saving you all from black hole.

2.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Gratis per month, but it is cheapest option available. You don't get icons (premium skincare) but you expect to sell them every day. For full timers are two items to take home. Lovely products to work with. Customers usually friendly and easy going.

Cons

Countless. Upper management offering absolutely no support when you need them. Also you are frequently left alone on a floor because of tight budget. You feel like you are in high school again. Fake prosperity motto no one higher up follows. Backstabbing and promoting friends.

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L'Occitane Response
7y
Hi, This is a very disappointing read and we would like to apologise for your experience. This is not how we would like to be remembered as an employer and do our best to create a positive company culture to ensure these behaviours do not occur. We will take this feedback on board to see how we can improve the points raised to give a more pleasant experience. Thanks you for highlighting this.
1.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

great brand, great product, a lot of great history.

Cons

the leadership in HR is a farce. lack of smarts, humility, and horrible at partnerships. Leadership should wake up to the reality that their HR support for New York is a joke and lacks the ability to be strategic.

Viewing 124 - 126 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.