L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

I love the products I had the most amazing teammates I had the opportunity to be at several locations throughout the city

Cons

I found it insulting after 4 years they gave me a 10 cent raise There was no career advancement opportunities Some of corporate team at the time were rude towards the retail employees when they came for sporadic visits, which was discouraging

2.0
Apr 20, 2015

Full-time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct managers, assitant managers, and district managers are great. Very supportive of associates. Great ideals on being positive and productive as a company.

Cons

Constant marketing and merchandising changeover. Wasteful of products and signage for a supposedly natural company. Upper management, at a corporate level, are unaware and horrible at following up. Corporate managers are very passive agressive towards each other. They have certain ideals that speak of prosperity, being positive, and supportive but upper management does not lead by example.

2.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The biggest perk? AMAZING employee discount (40%) and free products with every new promotion. I have so much product from L'Occitane now. I felt really good about selling it to my customers, because they really are high quality, gentle, and made from natural products. They even give a portion of their shea sales to the women of Burkina Faso. The company has a great mission.

Cons

THAT being said, it seems like the great ideas end in France, and get completely corrupted once they hit the United States. This winter our city had a cold snap that was much lower than we are used to. I worked in the only outdoor mall in the state, and we were required to have our doors open in below freezing weather. We couldn't keep it warm in the store, but our district manager said that we couldn't wear coats unless they were black wool dress coats (which we had to buy ourselves) and that we couldn't close the door. Upper management did not respond to safety concerns regarding our door lock malfunctioning, our safe not locking, or our store being dangerously cold to work in. When we could not make sales plan during the coldest week on record for my city since the 1980s, we had our hours drastically cut. I went from 15 guaranteed hours per week to 4 hours every other week. That's when I put in my notice to quit. I was terminated without seeing or signing paperwork, so I am not sure to this day if my severance paperwork says that I was fired, or that I left. They also didn't follow my city's PTO law, and never gave me my mandated sick leave after I became ill from working in a building that was less than 40 degrees for several shifts.

Viewing 118 - 120 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.