L'Occitane reviews

3.3

49% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

45% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
May 22, 2014
Recommend
CEO approval
Business Outlook

Pros

L'Occitane was such a thoughtful brand with lovely meanings and stories behind their products. I really enjoyed sharing that with customers and they seemed to receive it really well. I loved how several products were "fair trade" and the company was very responsible in informing its patrons of how important that is. The management teams are very motivating and they push education over sales pitches! My assistant manager and store manager were spectacular.

Cons

The only thing I had a problem with was during visits when the regional educators were pushing us to sell, they couldn't sell a darn thing all day. I also didn't like offering strangers hand massages. It's very uncomfortable and although it sounds nice, it is VERY awkward.

4.0
Apr 2, 2014

Great entry level jo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, culture and products.

Cons

Not much room to grow

4.0
Feb 28, 2014

Great growth opportunities

Recommend
CEO approval
Business Outlook

Pros

Several associates complain they do everything a manager does. And if you work for a great manager you would really believe this. Managers are expected to make personal sales goals, store goals and all operations. Having only pt associates makes stronger store managers. If associates are interested moving up it is possible with hard work and flexibility. We get the opportunity to try new products for free and get training with all new products Senior management shows appreciation for hard work when deserved. This is the first company in over 10 years of retail I felt like a person and not a number. Goals are based on numbers the previous year so no goal is unattainable like several stores I have worked for. I have bonused 9 of 12 months this fiscal year.

Cons

If you are in a select number of stores you may have a bad experience due to management or lack there of. You may also work in an area with only 1 or 2 stores which is harder to move up. Operations are a constant change without direction from people who will actually be using the forms.

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Glassdoor has 1,985 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.